带特殊要求的入住
Checking in with Specific Requests
客人办理入住，并提出关于住宿的特殊要求或问题，例如带景观的房间、额外设施，或咨询酒店设施。
对话轮次
9
预计时长
4 分钟
场景
酒店入住
完整对话内容
以下是该情境的完整英语对话，包含中英文对照和重点解析
👩
Hotel_staff
第 1 轮
Welcome to the Grand Park Hotel. How can I help you today?
English
欢迎来到君悦酒店。我有什么可以帮您的吗？
中文翻译
👨
学习者
第 2 轮
Hi, I have a reservation under the name John Smith. I believe I requested a room with a city view?
English
您好，我预订了房间，名叫约翰·史密斯。我好像要求了一个带城市景观的房间？
中文翻译
👩
Hotel_staff
第 3 轮
Let me check for you, Mr. Smith. Yes, I see your reservation. You're in room 1205. It's a premium room with a lovely city view.
English
让我为您查一下，史密斯先生。是的，我看到您的预订了。您在1205房间。这是一个可以看到美丽城市景观的高级房间。
中文翻译
👨
学习者
第 4 轮
Excellent! I also wanted to ask if it's possible to get an extra pillow and blanket for the room?
English
太好了！我还想问一下，房间里是否可以多提供一个枕头和一条毯子？
中文翻译
👩
Hotel_staff
第 5 轮
Certainly, Mr. Smith. We can arrange that for you right away. Our housekeeping team will bring them up shortly.
English
好的，史密斯先生。我们马上为您安排。我们的客房服务团队会很快把它们送上去。
中文翻译
👨
学习者
第 6 轮
Thank you! And one more thing, what are the hours for the hotel gym and pool?
English
谢谢！还有一件事，酒店健身房和游泳池的开放时间是多久？
中文翻译
👩
Hotel_staff
第 7 轮
The gym is open 24 hours for hotel guests, and the pool is open from 6 AM to 10 PM daily. They're both located on the third floor.
English
健身房对酒店客人24小时开放，游泳池每天早上6点到晚上10点开放。它们都位于三楼。
中文翻译
👨
学习者
第 8 轮
Perfect. That sounds good. Thanks so much for your help!
English
太好了。听起来不错。非常感谢您的帮助！
中文翻译
👩
Hotel_staff
第 9 轮
You're very welcome, Mr. Smith. Enjoy your stay with us!
English
不客气，史密斯先生。祝您入住愉快！
中文翻译
🎯
对话学习完成
结合右侧的词汇和句型解析，加深理解和记忆
重点词汇
reservation
预订
A booking or arrangement made in advance for a hotel room or service. Use it when confirming your stay, like 'I have a reservation.'
中文解释
提前为酒店房间或服务进行的预订或安排。在确认您的住宿时使用，例如“我有一个预订。”
view
景观
The scenery or sight seen from a window, such as a city view. It's common to request 'a room with a view' for a better experience.
中文解释
从窗户看到的景色或视野，例如城市景观。通常会要求“带景观的房间”以获得更好的体验。
premium
高级
High-quality or superior level, often meaning it costs more. In hotels, a 'premium room' has extra features like a better view.
中文解释
高质量或上级水平，通常意味着成本更高。在酒店中，'高级房'具有额外功能，如更好的视野。
pillow
枕头
A soft cushion used to support the head while sleeping. Guests often ask for an 'extra pillow' if they need more comfort.
中文解释
一种用于睡眠时支撑头部的柔软垫子。客人如果需要更多舒适度，经常会要求一个'额外枕头'。
blanket
毛毯
A warm covering for the bed. Request an 'extra blanket' if the room feels cold, especially in hotels.
中文解释
床上温暖的覆盖物。如果房间感觉冷，尤其是酒店，请要求‘额外毛毯’。
housekeeping
客房服务
The hotel department responsible for cleaning rooms and providing items like pillows. Say 'housekeeping will bring it' to explain delivery.
中文解释
负责清洁客房并提供枕头等物品的酒店部门。说 'housekeeping will bring it' 来解释交付。
gym
健身房
A fitness center with exercise equipment. Hotels often have a 'hotel gym' for guests to stay active during their stay.
中文解释
一个配备锻炼器材的健身中心。酒店通常设有“酒店健身房”，让客人住宿期间保持活跃。
pool
游泳池
A swimming pool for recreation. Ask about the 'pool hours' to know when you can use it.
中文解释
一个用于娱乐的游泳池。询问“游泳池开放时间”以了解何时可以使用。
重点句型
"How can I help you today?"
"今天我能为您做什么？"
重点句型
语法解析
This is a polite greeting used by service staff to offer assistance. It's useful at the start of any customer interaction, like check-in, to show friendliness.
中文解析
这是一个服务人员用来提供帮助的礼貌问候语。在任何客户互动开始时使用，如入住登记，能显示友好。
"I have a reservation under the name John Smith."
"我以约翰·史密斯这个名字预订了。"
重点句型
语法解析
Use this to confirm your booking when arriving. 'Under the name' means the reservation is listed by that person's name. It's a key phrase for hotel check-ins.
中文解析
到达时使用此来确认您的预订。“Under the name”意味着预订是以那个人的名字列出的。这是酒店入住的关键短语。
"I believe I requested a room with a city view?"
"我相信我请求了一个有城市景观的房间？"
重点句型
语法解析
This politely reminds or asks about a special request. 'I believe' softens the statement to be less direct. Use it for confirming preferences like views or room types.
中文解析
这礼貌地提醒或询问一个特殊请求。'我相信'使陈述不那么直接。用于确认像景观或房间类型这样的偏好。
"Let me check for you."
"让我为您检查一下。"
重点句型
语法解析
A helpful response when verifying information. It uses 'let me' to politely indicate you'll look into something. Common in service situations to build trust.
中文解析
在验证信息时的有用回应。它使用 'let me' 来礼貌地表示你将调查某事。在服务情境中常见，用于建立信任。
"Is it possible to get an extra pillow and blanket for the room?"
"可以为房间提供额外的枕头和毯子吗？"
重点句型
语法解析
This is a polite way to make a request for additional items. Starting with 'Is it possible' shows courtesy. Use it for any extra amenities in hotels.
中文解析
这是礼貌地请求额外物品的一种方式。以‘Is it possible’开头显示出礼貌。在酒店用于任何额外设施。
"We can arrange that for you right away."
"我们可以立即为您安排。"
重点句型
语法解析
This agrees to a request positively. 'Right away' means immediately. It's useful for staff to reassure guests that their needs will be met quickly.
中文解析
这是一种积极同意请求的表达方式。“Right away”意为立即。它有助于员工向客人保证他们的需求将得到快速满足。
"What are the hours for the hotel gym and pool?"
"酒店健身房和游泳池的营业时间是什么？"
重点句型
语法解析
Ask this to inquire about operating times. 'Hours' refers to opening and closing times. It's practical for learning about hotel facilities and their schedules.
中文解析
使用此问题询问营业时间。“Hours”指的是开放和关闭时间。这对于了解酒店设施及其时间表很实用。
"Enjoy your stay with us!"
"享受与我们共度的时光！"
重点句型
语法解析
A warm closing phrase from staff. 'Stay' means the time spent at the hotel. Use it to end interactions positively and wish someone a good experience.
中文解析
员工的温暖结束语。'Stay' 指在酒店度过的时间。用于积极结束互动，并祝愿某人拥有美好的体验。