报告维修问题

Hi Mr. Harrison, I hope you're having a good day. I'm calling about a maintenance issue at the apartment on Elm Street.

Hello, Emma. Yes, I'm doing well, thank you. What seems to be the problem?

Well, the faucet in the kitchen sink has started leaking pretty consistently overnight, and the AC unit in the living room isn't blowing cold air at all. It just seems to be circulating warm air.

Oh, I see. That sounds like a hassle. Did the AC just stop working, or has it been acting up for a while?

The AC was fine yesterday, but this morning it just wasn't cooling. And the leak from the faucet seems to have gotten worse since last night.

Alright, I'll send our maintenance technician, Mark, over to take a look. How does tomorrow afternoon, say between 1 PM and 3 PM, sound for you?

That works perfectly. I'll be home then. Should I expect him to call before he arrives?

Yes, he'll give you a call about 30 minutes before he heads over. He's usually pretty good about fixing things on the first visit. Thanks for letting me know.

Great, thanks so much, Mr. Harrison. I appreciate your quick response.

You're welcome, Emma. We'll get this sorted out for you. Have a good rest of your day.