后续跟进与下一步行动

Based on what we've discussed today, our immediate next step will be to send a formal letter to the other party, outlining your position and demanding certain actions.

Okay, that sounds like a good start. What information do you need from me to help draft that letter?

Excellent question. I'll need copies of all relevant communications, contracts, and any documentation that supports your claim. Please organize them chronologically if possible.

Understood. I have quite a bit of email correspondence and some physical documents. Should I scan everything and send it via email, or do you prefer hard copies?

Scanned copies emailed to my assistant, Sarah, would be ideal for now. That allows us to process them efficiently. We can review originals later if needed.

Got it. So, I should send everything to Sarah, and then what? When can I expect to see a draft of the letter?

Once we receive your documents, we'll aim to have a draft ready for your review within five business days. Sarah will also schedule a follow-up call to discuss it.

Perfect. And what's the best way to get in touch if I have any urgent questions before that follow-up call?

You can always email Sarah, or call our main office line and ask for her. She's usually available between 9 AM and 5 PM on weekdays.

Okay, that's clear. Thank you for making these next steps so straightforward. I appreciate it.