处理特殊物品与保险

Welcome! For oversized or fragile items like a grand piano or antique statues, we have specialized teams and equipment. We'd require a pre-move survey to assess the exact dimensions and discuss the best packing and transport methods. There's typically an additional charge for these types of items.

We offer several insurance options. Our basic liability coverage is usually included, but it's minimal and based on weight, not declared value. For valuable items like antiques and the piano, we highly recommend purchasing full-value protection. This means if anything is damaged or lost, it's repaired, replaced, or you're reimbursed for its current market value.

For full-value protection, yes, you'll provide a high-value inventory list for items exceeding a certain dollar amount per pound, typically $100 per pound. For the rest of your belongings, you declare a total estimated value for the shipment. We'll then calculate the premium based on that declared value.

With full-value protection, any item that's part of the general shipment and not specifically excluded or improperly packed by you would be covered up to the declared total estimated value. The key is proper packing, especially for fragile items not requiring our specialized services. We can also provide packing services for those if you prefer.