活动中处理问题

Brian, can you come over here for a sec? We've got a bit of an issue with the registration desk.

Sure, Ava. What's up? Is it the internet connection again, or are we short on volunteers there?

Neither, actually. One of our participants is quite upset. They pre-registered for the art workshop, but their name isn't showing up on our list.

Oh, that's not good. Did they bring their confirmation email? It's possible there was a slight typo when we entered the data, or perhaps a system glitch.

Yes, they have it right here. It clearly shows their registration for the 10 AM session. The volunteer at the desk is trying to handle it, but the participant is getting quite agitated.

Right, I'll go over there and smooth things over. We definitely want to make sure everyone feels welcome. Maybe we can cross-reference their email ID with our full database, or if all else fails, just let them in as a special case.

Thanks, Brian. That sounds like a plan. I'll flag down one of the floaters to cover for you in case you need to spend some time on this.

Perfect. We'll get this sorted out. It's just a hiccup, nothing we can't handle.