处理突发问题
Troubleshooting Unexpected Issues
活动中出现意外问题,例如物资短缺、恶劣天气或小事故,志愿者需要沟通解决。
对话轮次
8
预计时长
4 分钟
场景
社区志愿活动
完整对话内容
以下是该情境的完整英语对话,包含中英文对照
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Volunteer Lead
第 1 轮
Okay everyone, we're making good progress cleaning up the park, but I just got a call. Apparently, the second batch of rakes and gloves we ordered hasn't arrived yet. What's our current supply looking like?
English
各位,我们清理公园的进展不错,但我刚接到一个电话。似乎我们订的第二批耙子和手套还没到。我们目前的物资情况怎么样?
中文翻译
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Volunteer 1
第 2 轮
Hmm, we're running pretty low on rakes, Andrew. Maybe five or six left that aren't broken. And gloves are almost out, just a few pairs in smaller sizes.
English
嗯,耙子我们现在剩得不多了,安德鲁。可能就五六个没坏的。手套也快用完了,就剩几双小号的。
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Volunteer 2
第 3 轮
Yeah, I was just about to say the same thing. We've got about fifteen new volunteers arriving in an hour, and they won't have anything to work with.
English
是啊,我正要说呢。一个小时后大概会有十五个新志愿者过来,他们就没工具可用了。
中文翻译
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Volunteer Lead
第 4 轮
Alright, that's a bit of an issue. Let's think this through. Ava, would you mind calling the supplier again to see if there's any update on the delivery? Get an ETA if possible.
English
好的,这确实是个问题。我们来好好想想。艾娃,你介意再打电话给供应商,看看送货有没有什么最新进展吗?如果可能的话,问一下预计到达时间。
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Volunteer 1
第 5 轮
Absolutely, I'm on it. I'll also ask if they have any alternative solutions or if we can pick them up ourselves.
English
没问题,我这就去办。我还会问问他们有没有其他解决方案,或者我们是否可以自己去取货。
中文翻译
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Volunteer Lead
第 6 轮
Thanks, Ava. Brian, with the new group coming, we'll need to reallocate our current tools strategically. Can you gather all the working rakes and gloves, and we'll brief the new volunteers on sharing and rotating them?
English
谢谢,艾娃。布莱恩,新来的那批志愿者,我们需要策略性地重新分配我们现有的工具。你能把所有能用的耙子和手套都收集起来,然后我们给新志愿者说明一下,让他们共享和轮流使用吗?
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Volunteer 2
第 7 轮
No problem. I'll also set up a designated 'tool station' where they can pick them up and drop them off. This way, we can keep track.
English
没问题。我还会设一个专门的“工具站”,他们可以在那里取用和归还。这样我们也能方便追踪。
中文翻译
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Volunteer Lead
第 8 轮
Excellent idea, Brian. And everyone, let's focus on the areas that need the most attention first. We can always improvise with the litter pickers if necessary for some tasks. Let's make this work!
English
好主意,布莱恩。各位,我们先集中精力处理最需要关注的区域。如果必要的话,有些任务我们可以用垃圾夹应变。我们一起努力把它搞定!
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