提供证明文件

Good morning, Mr. Davis. Following up on your claim for the recent car accident. We've reviewed your initial submission, and to proceed, we'll need a few more supporting documents.

Good morning. Okay, I figured there would be. What exactly are you looking for?

First, we'll need a copy of the official police report. Secondly, any repair estimates you've obtained for your vehicle, and finally, photos of the damage, if you have any.

Right, I have the police report ready. I should be able to get a repair estimate today, but I only took a couple of quick photos. Will that be sufficient?

A couple of photos might work, but the more detailed the better. If they don't clearly show the extent of the damage, we might ask for more. In addition, if there were any medical expenses, please submit those bills as well.

Understood. The accident was minor, so no medical bills this time, thankfully. I'll scan everything and send it over by end of day.

Perfect. Once we receive those, we'll review them and get back to you within 3-5 business days regarding the next steps. Do you have any other questions regarding the required documentation?

No, I think that covers it. Thanks for clarifying what's needed.

You're welcome, Mr. Davis. We look forward to receiving your documents. Have a good day!