寻求较大商品的帮助
Requesting Assistance for a Larger Item
顾客需要寻找大件商品，如大袋宠物食品、箱装水或家用清洁用品，可能需要帮助定位或搬运。
对话轮次
8
预计时长
4 分钟
场景
在超市询问商品位置
完整对话内容
以下是该情境的完整英语对话，包含中英文对照和重点解析
👨
John
第 1 轮
Excuse me, I'm looking for dog food, the really big bags. Do you know where I can find them?
English
打扰一下，我在找狗粮，就是那种超大袋的。您知道在哪里可以找到吗？
中文翻译
👩
Sarah
第 2 轮
Certainly! Our pet food aisle is usually in Aisle 12, towards the back of the store. The larger bags are typically on the bottom shelves.
English
当然可以！我们的宠物食品货架通常在12号过道，在商店后面。大袋装的通常放在底层货架上。
中文翻译
👨
John
第 3 轮
Aisle 12, got it. Is that past the dairy section?
English
12号过道，明白了。是在奶制品区后面吗？
中文翻译
👩
Sarah
第 4 轮
Yes, exactly. Go straight past dairy and you'll see the signs for pet supplies. Aisle 12 is just beyond that.
English
是的，没错。直走穿过奶制品区，你就会看到宠物用品的指示牌。12号过道就在那后面。
中文翻译
👨
John
第 5 轮
Great, thanks! And if I can't lift it myself, do you have carts or can someone help me get it to the checkout?
English
太好了，谢谢！如果我自己搬不动，你们有推车吗，或者有人能帮我把它搬到收银台吗？
中文翻译
👩
Sarah
第 6 轮
We do have carts available right at the entrance. If you prefer, once you've found the bag, you can ask any of our floor staff for assistance, or come to the customer service desk, and we'd be happy to help you load it.
English
我们的购物车就在入口处。如果您愿意，找到袋子后，可以向我们任何一位楼层工作人员寻求帮助，或者来到客户服务台，我们很乐意帮您装载。
中文翻译
👨
John
第 7 轮
Perfect. That's a big help. Thanks a lot!
English
太好了。那真是帮了大忙。非常感谢！
中文翻译
👩
Sarah
第 8 轮
You're welcome! Let me know if you need anything else.
English
不客气！如果还需要什么，告诉我。
中文翻译
🎯
对话学习完成
结合右侧的词汇和句型解析，加深理解和记忆
重点词汇
aisle
通道
A long pathway between shelves in a store where products are displayed. Use it to ask about locations, like 'Which aisle is the cereal in?'
中文解释
商店中货架之间的长通道，产品在其中展示。用于询问位置，例如“麦片在哪个通道？”
shelf
架子
A flat surface in a store or on furniture for holding items. In stores, items are placed on top, middle, or bottom shelves.
中文解释
商店或家具上用于放置物品的平面。在商店中，物品放置在上层、中层或下层架子上。
dairy
乳制品
The section in a supermarket for milk products like milk, cheese, and yogurt. It's a common store area to reference for directions.
中文解释
超市中牛奶制品（如牛奶、奶酪和酸奶）的区域。这是参考方向时常见的商店区域。
cart
购物车
A wheeled basket used for carrying shopping items around a store. Also called a shopping cart or trolley in some places.
中文解释
一种带轮子的篮子，用于在商店中运送购物物品。在一些地方也称为购物车或手推车。
assistance
协助
Help or support from someone. In stores, you can ask for assistance with finding or carrying items.
中文解释
来自某人的帮助或支持。在商店中，您可以请求协助来查找或携带物品。
checkout
结账处
The place in a store where you pay for your items. It's where the cashier is located.
中文解释
商店中支付物品费用的地方。这是收银员所在的位置。
重点句型
"Excuse me, I'm looking for dog food, the really big bags. Do you know where I can find them?"
"打扰一下，我在找狗粮，那些特别大的袋子。您知道在哪里能找到它们吗？"
重点句型
语法解析
This is a polite way to start a conversation and ask for directions to specific items. Use 'Excuse me' to get attention, and 'I'm looking for' followed by the item. It's useful in stores to specify details like size.
中文解析
这是开始对话并询问特定物品位置的礼貌方式。使用‘打扰一下’来吸引注意力，然后用‘我在找’加上物品。在商店中指定大小等细节很有用。
"Our pet food aisle is usually in Aisle 12, towards the back of the store."
"我们的宠物食品货架通常在12号货架，位于商店的后部。"
重点句型
语法解析
This gives clear directions using store terms like 'aisle' and location words like 'towards the back.' It's a common response pattern for store staff; learners can use similar structures to describe locations.
中文解析
这使用像“货架”和“向后部”这样的商店术语和位置词，给出清晰的方向。这是商店员工的常见响应模式；学习者可以使用类似的结构来描述位置。
"Go straight past dairy and you'll see the signs for pet supplies."
"直走经过乳制品区，你就会看到宠物用品的标志。"
重点句型
语法解析
This uses directional language like 'go straight past' and references landmarks like 'dairy.' The future 'you'll see' makes it helpful and reassuring. Practice this for giving or following directions in stores.
中文解析
这使用了像 'go straight past' 这样的方向语言，并引用了像 'dairy' 这样的地标。未来的 'you'll see' 使其helpful且reassuring。在商店给出或跟随方向时练习这个。
"If I can't lift it myself, do you have carts or can someone help me get it to the checkout?"
"如果我自己抬不动，有推车吗？或者有人能帮我把它推到收银台吗？"
重点句型
语法解析
This asks for practical help with heavy items using conditional 'if' and alternatives with 'or.' It's useful for bulky purchases; shows how to request assistance politely.
中文解析
这使用条件'if'和'or'来请求重物的实际帮助。适用于体积大的购买；展示了如何礼貌地请求帮助。
"We do have carts available right at the entrance."
"我们在入口处正好有可用的手推车。"
重点句型
语法解析
This confirms availability with 'we do have' for emphasis and specifies location with 'right at the entrance.' It's a helpful response; learners can use 'do' for strong yes answers.
中文解析
这通过'we do have'强调确认可用性，并用'right at the entrance'指定位置。这是一个有帮助的回应；学习者可以用'do'来表示强烈的肯定回答。
"You're welcome! Let me know if you need anything else."
"不客气！如果您还有其他需要，请告诉我。"
重点句型
语法解析
A standard polite closing after helping. 'You're welcome' responds to thanks, and 'let me know if' offers more help. Use this to end conversations positively in service situations.
中文解析
帮助后的标准礼貌结束语。'不客气'是回应感谢，'如果需要请告诉我'是提供更多帮助。在服务情境中用此积极结束对话。