修改预订详情
Modifying Reservation Details
顾客致电更改现有预订的日期、时间或就餐人数，并说明新的要求。
对话轮次
9
预计时长
4 分钟
场景
餐厅预订取消
完整对话内容
以下是该情境的完整英语对话，包含中英文对照和重点解析
👩
Sarah
第 1 轮
Good morning. I'd like to modify an existing reservation, please.
English
早上好。我想修改一个现有预订。
中文翻译
👨
John
第 2 轮
Certainly. What name is the reservation under and for what date?
English
当然。预订在谁的名下，是哪天的？
中文翻译
👩
Sarah
第 3 轮
It's under Sarah Chen, for this Saturday, May 25th, at 7 PM for four people.
English
在莎拉·陈名下，是本周六5月25日晚上7点，四人。
中文翻译
👨
John
第 4 轮
Okay, I see that. Sarah Chen, Saturday the 25th at 7 PM, party of four. How would you like to modify it?
English
好的，我看到了。莎拉·陈，25日星期六晚上7点，四位。您想怎么修改呢？
中文翻译
👩
Sarah
第 5 轮
We'd like to change the date to Sunday, May 26th, at 7 PM, and increase the number of guests from four to six, if possible.
English
我们想把日期改到5月26日星期天，晚上7点，并且如果可能的话，把就餐人数从四位增加到六位。
中文翻译
👨
John
第 6 轮
Let me check for you. So that's for Sunday, May 26th, 7 PM, for six people.
English
我帮您查一下。那就是5月26日星期天，晚上7点，六位。
中文翻译
👨
John
第 7 轮
Yes, we do have availability at that time for six guests. I've updated your reservation. You'll receive a confirmation email shortly.
English
是的，那个时间我们有六位客人的空位。我已经更新了您的预订。您很快会收到一封确认邮件。
中文翻译
👩
Sarah
第 8 轮
Perfect, thank you so much for your help!
English
太好了，非常感谢您的帮助！
中文翻译
👨
John
第 9 轮
You're welcome. We look forward to seeing you on Sunday.
English
不客气。我们期待周日与您见面。
中文翻译
🎯
对话学习完成
结合右侧的词汇和句型解析，加深理解和记忆
重点词汇
modify
修改
To modify means to make small changes to something, like changing details in a booking. Use it when you want to adjust plans politely.
中文解释
修改意味着对某物进行小的更改，比如更改预订中的细节。当您想礼貌地调整计划时使用它。
reservation
预订
A reservation is a booking you make in advance for a table at a restaurant. It's essential for popular places to ensure you have a spot.
中文解释
预订是在餐厅提前预订一张桌子。它对于热门场所至关重要，以确保您有座位。
existing
现有
Existing means something that already exists or has been made before. In this context, it refers to a reservation that is already booked.
中文解释
现有意味着已经存在或之前制作的东西。在这个上下文中，它指的是已经预订的预约。
certainly
当然
Certainly is a polite way to say 'yes, of course' when agreeing to help or answer a request. It's common in customer service.
中文解释
Certainly 是一种礼貌的方式，用于在同意提供帮助或回应请求时说 '是的，当然'。它在客服中很常见。
availability
可用性
Availability means when something is free or open for use, like table slots at a restaurant. Check it when making changes to plans.
中文解释
可用性是指某物空闲或可供使用的时间，例如餐厅的餐桌位置。在修改计划时请检查它。
updated
已更新
Updated means changed to include the latest information. Staff use this when they adjust your booking details in their system.
中文解释
已更新表示已更改以包含最新信息。员工在系统中调整您的预订详情时会使用此项。
confirmation
确认
A confirmation is official proof that your request has been accepted, often sent by email. It helps you know everything is set.
中文解释
确认是您的请求已被接受的官方证明，通常通过电子邮件发送。它帮助您知道一切都已准备就绪。
party of
一组
Party of means a group of people, like 'party of four' for four guests. It's a standard phrase in restaurants for booking sizes.
中文解释
“Party of”指的是一个人的群体，比如 'party of four' 表示四位客人。这是餐厅预订规模的标准用语。
重点句型
"Good morning. I'd like to modify an existing reservation, please."
"早上好。我想修改一个现有的预订，请。"
重点句型
语法解析
This is a polite opening for a phone call to request changes. 'I'd like to' is a formal way to express a wish, useful for starting service conversations. Use it to sound professional.
中文解析
这是请求更改的电话礼貌开场白。'I'd like to' 是一种正式表达愿望的方式，有助于开始服务对话。使用它来听起来专业。
"What name is the reservation under and for what date?"
"预订是以什么名字和什么日期的？"
重点句型
语法解析
This question asks for booking details. 'Under' means in the name of someone. It's a common pattern for verifying information; practice it for customer service roles.
中文解析
这个问题询问预订细节。'Under' 意思是以某人的名字。这是验证信息的常见模式；在客服角色中练习它。
"It's under Sarah Chen, for this Saturday, May 25th, at 7 PM for four people."
"这是Sarah Chen名下的，本周六5月25日晚上7点，四人份。"
重点句型
语法解析
This provides specific details clearly. Note the date format (month day) and time. Useful for confirming reservations; it shows how to include all key info like name, date, time, and group size.
中文解析
这提供了清晰的具体细节。请注意日期格式（月日）和时间。有助于确认预订；它展示了如何包含所有关键信息，如姓名、日期、时间和团体大小。
"How would you like to modify it?"
"您想如何修改它？"
重点句型
语法解析
This invites the customer to explain changes. 'How would you like to' is conditional polite English for preferences. Great for service dialogues to keep the conversation going.
中文解析
这邀请客户解释变更。「How would you like to」是用于表示偏好的条件礼貌英语。非常适合服务对话，以保持对话继续。
"We'd like to change the date to Sunday, May 26th, at 7 PM, and increase the number of guests from four to six, if possible."
"我们想把日期改到5月26日星期日晚上7点，并将客人人数从四人增加到六人，如果可能的话。"
重点句型
语法解析
This states the desired changes politely. 'We'd like to' uses contraction for 'we would like to,' and 'if possible' softens the request. Ideal for making adjustments without being demanding.
中文解析
这礼貌地陈述了所需的变更。'We'd like to' 是 'we would like to' 的缩写，'if possible' 缓和了请求。适合进行调整而不显得苛求。
"Let me check for you."
"让我帮你查一下。"
重点句型
语法解析
This means 'I'll look into it to help you.' It's a helpful phrase showing you're assisting. Use it in service situations to buy time while verifying information.
中文解析
这意味着‘我会调查一下来帮助你。’这是一个有帮助的短语，显示你在提供协助。在服务场合使用它来争取时间，同时验证信息。
"Yes, we do have availability at that time for six guests. I've updated your reservation."
"是的，那个时间段我们有6位客人的空位。我已经更新了您的预订。"
重点句型
语法解析
This confirms success and action taken. 'We do have' emphasizes yes, and present perfect 'I've updated' shows recent completion. Useful for positive responses in bookings.
中文解析
这确认了成功和采取的行动。“We do have”强调了“是的”，而现在完成时“I've updated”显示了最近的完成。在预订中的正面回应很有用。
"Perfect, thank you so much for your help!"
"完美，非常感谢您的帮助！"
重点句型
语法解析
This expresses gratitude enthusiastically. 'Thank you so much' intensifies thanks. End calls or interactions with it to be polite and positive.
中文解析
这热情地表达了感激之情。「Thank you so much」加强了感谢。使用它来结束通话或互动，以保持礼貌和积极。