浏览与初步询问
Browsing and Initial Inquiry
顾客正在浏览商品，寻找特定商品或商品类型，并向销售员询问有关商品是否有货或摆放位置的一般性问题。
对话轮次
6
预计时长
3 分钟
场景
零售购物体验
完整对话内容
以下是该情境的完整英语对话，包含中英文对照和重点解析
👩
Sarah
第 1 轮
Excuse me, I'm looking for the denim jacket section. Could you point me in the right direction?
English
打扰一下，我正在找牛仔夹克区。您能给我指一下方向吗？
中文翻译
👨
Michael
第 2 轮
Certainly! The men's denim jackets are on the second floor, and the women's are just around the corner, past the activewear.
English
当然可以！男士牛仔夹克在二楼，女士的就在拐角处，运动服旁边。
中文翻译
👩
Sarah
第 3 轮
Ah, okay. I'm looking for a women's jacket. Do you happen to have any in a light wash with a slightly oversized fit?
English
啊，好的。我正在找女士夹克。你们有没有那种浅色水洗、略宽松款式的？
中文翻译
👨
Michael
第 4 轮
Yes, we do have a few styles like that. They should be hanging on the rack just to your right. If you don't see what you're looking for there, I can check our current stock in the back.
English
是的，我们有几种这样的款式。它们应该就挂在你右边的衣架上。如果你在那儿没找到你想要的，我可以去后面看看我们目前的库存。
中文翻译
👩
Sarah
第 5 轮
Great, thanks so much for your help! I'll take a look over there first.
English
太好了，非常感谢您的帮助！我先去那边看看。
中文翻译
👨
Michael
第 6 轮
No problem at all! Let me know if you need anything else.
English
不客气！如果还需要什么，告诉我。
中文翻译
🎯
对话学习完成
结合右侧的词汇和句型解析，加深理解和记忆
重点词汇
Excuse me
劳驾
A polite way to get someone's attention, especially when asking for help or directions in a store.
中文解释
一种礼貌地吸引某人注意的方式，尤其是在商店里请求帮助或询问方向时。
Looking for
寻找
Means searching for something specific; use it when asking about the location of an item in a shop.
中文解释
意思是寻找特定物品；在商店询问物品位置时使用。
Section
部分
A part of a store dedicated to a type of product, like clothing or electronics; helps you navigate large retail spaces.
中文解释
商店中专用于某种产品（如服装或电子产品）的区域；有助于在大型零售空间中导航。
Point me in the right direction
指点我正确的方向
An idiomatic expression asking for guidance or directions to a specific area; polite and common in shopping situations.
中文解释
一个习语表达，请求指导或前往特定区域的指示；礼貌且在购物情况下常见。
Certainly
当然
A formal way to say 'yes' or 'of course' when agreeing to help; shows politeness in customer service.
中文解释
同意提供帮助时说“是”或“当然”的正式方式；在客户服务中显示礼貌。
Around the corner
就在拐角处
Means nearby, just past a bend or turn; useful for giving or understanding short directions in a store.
中文解释
意思是附近，就在弯道或转弯过去；用于在商店中给出或理解简短的方向。
Light wash
浅色水洗
Refers to a faded, light-colored denim fabric; common term in fashion for describing jeans or jackets.
中文解释
指褪色、浅色的牛仔布料；时尚中描述牛仔裤或夹克的常用术语。
Oversized fit
宽松版型
Describes clothing that is larger than standard size for a loose, baggy style; popular in modern fashion vocabulary.
中文解释
描述比标准尺寸更大的服装，用于宽松、宽大的风格；在现代时尚词汇中很流行。
Rack
货架
A stand or rail where clothes are hung for display in a store; essential for talking about where items are located.
中文解释
商店中用于展示衣服的支架或横杆；谈论物品位置时必不可少。
Stock
库存
The inventory or supply of products available; use it when asking if a store has more items in storage.
中文解释
可用的产品库存或供应；当询问商店是否在存储中还有更多物品时使用它。
No problem
没问题
A casual way to say 'you're welcome' or 'it's okay'; friendly response after helping someone.
中文解释
一种随意说“不客气”或“没关系”的方式；帮助别人后的友好回应。
重点句型
"Excuse me, I'm looking for the denim jacket section. Could you point me in the right direction?"
"打扰一下，我在找牛仔夹克区。您能指点一下正确的方向吗？"
重点句型
语法解析
This is a polite opening sentence for asking directions in a store. 'I'm looking for' expresses your need, and 'Could you...?' is a polite request form using 'could' for possibility. Useful when you need help finding a product area.
中文解析
这是用于在商店询问方向的礼貌开场白。'I'm looking for' 表达你的需求，'Could you...?' 是使用 'could' 表示可能性的礼貌请求形式。当你需要帮助找到产品区域时很有用。
"Certainly! The men's denim jackets are on the second floor, and the women's are just around the corner, past the activewear."
"当然！男士牛仔夹克在二楼，女士的就在拐角处，经过运动服区。"
重点句型
语法解析
A helpful response giving directions. It uses 'certainly' for agreement and simple prepositions like 'on the second floor' and 'past' to describe locations. Great for sales staff or anyone giving store guidance; the 'and' connects two related pieces of information.
中文解析
一个有帮助的提供方向的回应。它使用“certainly”表示同意，以及像“on the second floor”和“past”这样的简单介词来描述位置。非常适合销售人员或任何提供商店指导的人；“and”连接两个相关信息。
"Ah, okay. I'm looking for a women's jacket. Do you happen to have any in a light wash with a slightly oversized fit?"
"啊，好的。我在找一件女式夹克。你们有没有浅色洗水的款式，稍微oversized的版型？"
重点句型
语法解析
This follows up on previous info and specifies preferences. 'Do you happen to have' is a soft way to inquire about availability, adding politeness. Useful for describing what you want in detail; 'with' connects features like color and style.
中文解析
这是对之前信息的跟进，并指定了偏好。'Do you happen to have' 是一种温和的询问可用性的方式，增加了礼貌。用于详细描述你想要的东西很有用；'with' 连接了像颜色和风格这样的特征。
"Yes, we do have a few styles like that. They should be hanging on the rack just to your right. If you don't see what you're looking for there, I can check our current stock in the back."
"是的，我们确实有几个那样的款式。它们应该挂在你右边的架子上。如果你在那儿没看到你要找的，我可以去后面的库存检查一下。"
重点句型
语法解析
Offers confirmation and options. 'We do have' emphasizes possession, and the conditional 'If... I can...' shows helpfulness. Practical for retail interactions; teaches how to suggest locations and offer further assistance using future tense 'can check'.
中文解析
提供确认和选项。'We do have' 强调拥有，而条件句 'If... I can...' 显示出乐于助人。适合零售互动；教导如何使用将来时 'can check' 来建议位置并提供进一步帮助。
"Great, thanks so much for your help! I'll take a look over there first."
"太好了，非常感谢你的帮助！ 我先去那边看看。"
重点句型
语法解析
Expresses thanks and next steps. 'Thanks so much' is emphatic gratitude, and 'I'll take a look' uses future 'will' for personal plans. Ideal for ending a helpful exchange politely; shows appreciation in shopping scenarios.
中文解析
表达感谢和下一步行动。「Thanks so much」是强调的感激之情，「I'll take a look」使用未来时「will」表示个人计划。适合礼貌地结束有帮助的交流；在购物场景中显示感激。
"No problem at all! Let me know if you need anything else."
"完全没问题！如果您还需要其他什么，请告诉我。"
重点句型
语法解析
A welcoming close to the conversation. 'No problem at all' is a casual 'you're welcome,' and 'Let me know if...' invites future questions using imperative 'let me know.' Useful for customer service to keep the door open for more help.
中文解析
一个欢迎的对话结束语。'完全没问题' 是一种随意的 '不客气'，而 '如果您还需要其他什么，请告诉我...' 使用祈使句 '请告诉我' 来邀请未来的问题。在客户服务中很有用，可以为提供更多帮助而保持大门敞开。