报告维修问题
Reporting a Maintenance Issue
租客联系房东或物业经理，报告常见的家庭维修问题，如水龙头漏水或电器损坏。
对话轮次
10
预计时长
5 分钟
场景
房屋租赁与住宿
完整对话内容
以下是该情境的完整英语对话，包含中英文对照和重点解析
👩
Emily
第 1 轮
Hi David, I hope you're having a good day. I'm calling about a maintenance issue at my apartment.
English
嗨，大卫，希望你今天过得愉快。我打电话是想报告我公寓的一个维修问题。
中文翻译
👨
David
第 2 轮
Hi Emily, thanks for reaching out. What seems to be the problem?
English
嗨，艾米丽，谢谢你联系我。有什么问题吗？
中文翻译
👩
Emily
第 3 轮
The faucet in my kitchen sink has started leaking quite a bit, especially when I turn it on. It's a steady drip and I'm worried it might get worse.
English
我厨房水槽的水龙头开始漏水了，尤其是我打开它的时候。它一直在滴水，我担心会变得更糟。
中文翻译
👨
David
第 4 轮
Oh, I see. A leaky faucet, that's not good. Is it constant, or only when you're using it?
English
哦，我明白了。水龙头漏水，这可不好。是持续的，还是只在你使用的时候？
中文翻译
👩
Emily
第 5 轮
It's mostly when I'm using it, but it does drip a little even when it's off now. I've tried tightening it but it didn't help.
English
主要是在我使用的时候，但现在即使关着也会滴一点。我试过拧紧它，但没有用。
中文翻译
👨
David
第 6 轮
Alright, I understand. I'll get someone from maintenance to come take a look as soon as possible. Can you tell me your apartment number again?
English
好的，我明白了。我会尽快安排维修人员过来查看。你能再告诉我一下你的公寓号码吗？
中文翻译
👩
Emily
第 7 轮
It's apartment 4B. Thank you so much, David. I appreciate you taking care of this quickly.
English
是4B公寓。非常感谢你，大卫。我很感谢你这么快处理这件事。
中文翻译
👨
David
第 8 轮
No problem, Emily. We'll aim to have someone there within the next 24-48 hours. Is there a good time to call you to confirm their visit?
English
没问题，艾米丽。我们争取在接下来的24-48小时内安排人过去。有什么好的时间给你打电话确认他们的来访吗？
中文翻译
👩
Emily
第 9 轮
Yes, my cell phone is fine. Or email works too. Thanks again!
English
可以，我的手机就行。或者邮件也行。再次感谢！
中文翻译
👨
David
第 10 轮
You're welcome. We'll be in touch soon. Have a good one!
English
不客气。我们很快就会联系你。祝你愉快！
中文翻译
🎯
对话学习完成
结合右侧的词汇和句型解析，加深理解和记忆
重点词汇
maintenance
维护
The work done to keep buildings or equipment in good condition, like fixing leaks or broken parts.
中文解释
为了保持建筑物或设备良好状态而进行的工作，例如修复泄漏或损坏部件。
issue
问题
A problem or concern that needs attention, often used in formal or polite conversations like reporting a problem.
中文解释
需要注意的问题或担忧，通常用于正式或礼貌的对话中，如报告问题。
leaky
漏水的
Describes something that has a hole or crack allowing liquid to escape, like a leaky pipe or faucet.
中文解释
描述有孔洞或裂缝允许液体逃逸的事物，比如漏水的管道或水龙头。
faucet
水龙头
A device in a sink or bathtub that controls the flow of water; it's the American English word for 'tap' in British English.
中文解释
水槽或浴缸中控制水流量的装置; 它是英国英语中 'tap' 的美国英语对应词。
drip
滴
To fall in small drops of liquid; as a noun, it means a small amount of liquid falling slowly.
中文解释
液体以小滴形式落下；作为名词，指缓慢落下的少量液体。
tighten
拧紧
To make something tighter by twisting or pulling, like turning a screw or knob to stop a leak.
中文解释
通过扭转或拉扯使某物更紧，比如转动螺丝或旋钮来止漏。
confirm
确认
To make sure something is true or agreed upon, often by checking details like a visit time.
中文解释
为了确保某事是真实的或已同意，通常通过检查细节如访问时间。
重点句型
"Hi David, I hope you're having a good day."
"嗨，David，希望你今天过得愉快。"
重点句型
语法解析
This is a polite greeting to start a phone call warmly. Use it to build rapport before stating your main purpose. The present continuous 'having' shows an ongoing action.
中文解析
这是一个礼貌的问候，用于温暖地开始电话通话。在陈述你的主要目的之前，使用它来建立融洽关系。现在进行时 'having' 显示正在进行的动作。
"I'm calling about a maintenance issue at my apartment."
"我打电话是因为我公寓的维护问题。"
重点句型
语法解析
A clear way to state the reason for the call. Useful for reporting problems politely. 'About' introduces the topic, and 'issue' is a neutral word for a problem.
中文解析
一种清楚说明打电话原因的方式。有助于礼貌地报告问题。'About' 引入话题，'issue' 是问题的一种中性词汇。
"The faucet in my kitchen sink has started leaking quite a bit."
"我厨房水槽的龙头开始漏水了，漏得挺多的。"
重点句型
语法解析
Describes a specific problem with details. 'Has started' uses present perfect for recent changes, and 'quite a bit' means a significant amount. Use this to explain issues clearly.
中文解析
描述了一个具体问题并提供了细节。'Has started' 使用现在完成时表示最近的变化，'quite a bit' 意思是相当多的量。用这个来清楚地解释问题。
"What seems to be the problem?"
"似乎有什么问题吗？"
重点句型
语法解析
A common question to ask for more details. 'Seems to be' softens the question, making it polite. Useful in customer service or when helping someone.
中文解析
这是一个常见的提问，用来获取更多细节。'似乎是' 使问题变得温和，显得礼貌。在客服或帮助他人时很有用。
"I've tried tightening it but it didn't help."
"我试着拧紧它，但没有帮助。"
重点句型
语法解析
Shows what you've already done to fix the problem. Present perfect 'I've tried' for past actions with current relevance, and 'but' contrasts failure. Good for showing initiative.
中文解析
显示您已经为解决问题所做的努力。现在完成时 'I've tried' 用于过去行动与当前相关性，而 'but' 对比失败。适合展示主动性。
"I'll get someone from maintenance to come take a look as soon as possible."
"我会尽快让维护人员过来检查一下。"
重点句型
语法解析
Promises quick action. Future 'I'll get' for offers, and 'as soon as possible' shows urgency. Use this to reassure someone when arranging help.
中文解析
承诺快速行动。将来的“我会让”用于提议，“尽快”显示紧急性。用于在安排帮助时安慰某人。
"Can you tell me your apartment number again?"
"你能再告诉我你的公寓号码吗？"
重点句型
语法解析
Politely asks for repeated information. 'Again' implies it's been mentioned before. Useful for confirming details without sounding rude.
中文解析
礼貌地询问重复的信息。'Again' 暗示之前已经提到过。有助于确认细节而不显得粗鲁。
"We'll aim to have someone there within the next 24-48 hours."
"我们将争取在接下来的24-48小时内派人到那里。"
重点句型
语法解析
Gives a timeframe for action. 'Aim to' means planning to do something, and 'within' specifies a range. Helpful for setting expectations in service situations.
中文解析
提供了行动的时间框架。'Aim to'表示计划做某事，'within'指定了一个范围。有助于在服务情境中设定预期。
"Thanks again!"
"再次感谢！"
重点句型
语法解析
A repeated thank you to end positively. Short and casual, use it to show appreciation multiple times in a conversation.
中文解析
一个重复的感谢以积极结束。简短且随意，用于在对话中多次表达欣赏。